Experienced CCTV Support Technician | Security Operations & Client Relations Specialist
[email protected], Gauteng, ZA
Highly dedicated and adaptable professional with over a decade of experience in control room operations, security management, and client communication. Proven ability to oversee critical security functions, manage personnel, and optimize operational efficiency. Eager to leverage strong organizational skills and a proactive approach to contribute to dynamic teams in security or operational roles.
Installer , Owner
Brighteye Installations
Apr 2022 - Present
Krugersdorp, Gauteng, South Africa
Installed and configured a wide range of CCTV camera systems for residential, commercial, and industrial clients. Set up local area networks (LAN) and established wireless links using microwave radios for remote connectivity between sites. Carried out professional installation and programming of Ajax wireless alarm systems, including mobile app integration and client training. Performed diagnostic assessments and troubleshooting on CCTV systems to identify faults and implement effective solutions. Provided ongoing maintenance and support, ensuring all security systems operated reliably and efficiently. Delivered high-quality workmanship and maintained clear communication with clients to meet their specific security needs.
Sales
P&P Security , CCVTLINK | Full time
Jun 2015 - Mar 2022
Krugersdorp, South Africa
Responsibilities and Achievements: Began in Sales, assisting clients with selecting suitable security solutions based on their needs and budget. Transitioned into a technical support role, providing remote and on-site assistance for CCTV systems and alarm installations. Oversaw and managed CCTV control room software, ensuring smooth operation and response coordination. Handled client communication to confirm and schedule installation dates, coordinating with technical teams for efficient deployment. Performed professional installation of CCTV cameras, ensuring optimal coverage and functionality. Set up local networks, including microwave radio links, to enable reliable remote viewing and system connectivity. Installed and configured Ajax wireless alarm systems, including mobile app integration and system testing. Conducted troubleshooting and maintenance on existing CCTV systems, diagnosing faults and implementing effective solutions to ensure system reliability. Maintained high standards of customer service and technical excellence throughout all stages of project delivery.
Control Room Operator
P&P Security
Jul 2012 - Apr 2013
Gauteng, Gauteng, South Africa
Managed and coordinated security operations, overseeing reaction vehicle deployments, personnel activities, and client communications to ensure effective incident response and service delivery.
Contract Worker (Picker)
Unisa
Jan 2012 - Feb 2012
Pretoria, Gauteng, ZA
Efficiently picked and prepared academic books for student distribution, ensuring accurate order fulfillment and timely dispatch.
Binder Assistant Contract Worker
Unisa
Nov 2009 - Dec 2010
Pretoria, Gauteng, ZA
Supported high-volume bookbinding operations, assisting machine operators and managing equipment to ensure efficient production and quality output of academic materials.
Part-Time Bookbinder
West Rand Rubberstamps
Jan 2008 - Oct 2009
West Rand, Gauteng, ZA
Operated various bookbinding and cutting machinery as a part-time worker, contributing to the production and finishing of rubber stamp-related products.
General Studies
Hoƫrskool Bekker
Jan 2004 - Dec 2008
Magaliesburg, Gauteng, ZA
Courses
Afrikaans , English
Operations Management
Technical Proficiency
Client & Communication
Organizational Skills
Personal Attributes
Music
Outdoor Activities